Building an effective claims processing workflow in your practice starts as soon as an appointment is scheduled and at a minimum is effected by four different team members in your practice to ensure the submission of a clean claim. Between high staff turnover, or just extra busy days at the front desk, it can be easy to stray from the process and let bad habits creep into place, which accumulate over time and show up in your accounts receivable as denials, rejections, uncollected payments, or write-offs.
Finding time to consistently keep pulse on the process and ensuring coherence across the board will help build the muscle memory it takes to keep your claim workflow running smoothly. This flowchart serves as an easy reference of where the responsibility falls across the board and can be a great resource for keeping your claims process in check.
Looking for more ways to streamline and improve your claims processing workflow? Schedule time to talk with our team today.